Mayda offers 24/7 service to meet your needs! Our normal office hours are Mon-Fri 7:30am-4:00pm. We have an answering service that allows you to talk to a person about your equipment issues. If it is an emergency, or just something you want to fix NOW, they will contact the on-call technician to contact you and get out there as soon as possible! During our regular business hours we try to take care of what we can, but things like to happen at 3:00pm on a Friday afternoon!